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Handshake

Wholesale sales order management


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Published 12/12/2014 and rated Ratingstars4 4 out of 5 stars
by AppAppeal Editor
What can you use the app for?

Handshake is an order management app that automates the entire process of order creation and processing. The mobile app can be used to write and track orders, as well as showcase your product catalog to customers.The app works seamlessly on iPad and iPhones meaning you can write and receive orders from any location. Handshake acts as full customer management tool giving you access to contact details, order history and more directly from your mobile device. The app can also be used to access real-time reports on business KPIs and individual rep performance.

All orders written with Handshake are automatically synced to your back office, enabling speedier order fulfilment and payment. Handshake provides a number of advanced order creation tools such as custom branding, barcode scanning and interactive quotes. Handshake offers a digital product catalog that displays high resolution images, with an automatically updated inventory of all stocked items. You can use the customer list to search for customer details by name, zipcode, shipping ID and more. You can also see customer order history and favorite items for quick repeat order creation.

Using the Handshake desktop app workers in the office can review, modify and confirm orders uploaded by reps in the field. The desktop app can also be used to update customer and product info, which will be synced with to the mobile app used by your sales team. Further advanced features of Handshake include an advanced pricing system and territory management. You can set up custom pricing configurations, such as multi/currency, discounts, and separate price levels and lists for specific customers. The territory management tool ensure that certain customer information and sales orders are shared with certain sales reps.

Handshake screenshot
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What is the history and popularity of the app?

Handshake was founded in 2010 and was built as a mobile order management solution for wholesale businesses whose sales reps work in the field. Handshake is backed by Emergence Capital, SoftTech VC, MHS Capital, High Peaks Venture Partners, BOLDstart Ventures and Point Nine Capital. The app is used by sales teams around the world in business of all sizes. Some of the more notable Handshake clients include Bugaboo, Oxo, Silhouette Eyewear, and Roland Music. There are a number of testimonials from happy clients on the Handshake website.

What are the differences to other apps?

Handshake provides a sales order management app that enables mobile field workers and office staff to work together on creating and fulfilling orders. The app is designed for mobile field workers meaning it works seamlessly on iPad and iPhones; it also works on desktops for laptop and PC users. Handshake has three strong capabilities: order creation, a digital product catalog with inventory management, and a contact management tool. These features, along with the advanced options within them, make Handshake a flexible and rich order management tool.

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How does the web app look and feel to use?

Handshake was designed for use in the field, namely for iPad and iPhones, this has resulted in a modern and elegant user interface. The app is touch screen compatible and all of the features are quick and straightforward to get the hang of. All of the product images in Handshake are high resolution with multiple view options making it an impressive tool for working with your clients. The desktop app is just as clean and clutter-free as the mobile app, with an intuitive and logical design and navigation.

How does the registration process work?

You can register for a free trial of Handshake by clicking on the orange “Free Trial” button on the top right hand corner of the website homepage. This activates a pop-up window in which you simply need to enter your email and click on “Go” to start your free 15-day trial.

What does it cost to use the application?

Handshake is offered on three separate pricing plans, The cheapests plan is the Core plan which costs $29.95 per month on an annual subscription and $39.95 on a monthly subscription. The next plan up costs $59.95 per month on an annual subscription, to get a quote for a monthly subscription you need to contact sales. There is also an Enterprise edition, to get a quote for this plan you also need to contact sales.

Who would you recommend the application to?

Handshake is designed for sales reps working in the field who use iPhones or iPads, as well as their colleagues in the office. It is a wholesale sales order management platform for teams selling B2B. The app is used by companies, both large and small, in a number of industries. Some of the industries Handshake serves include gifts & homeware, toys, fashion, eyewear, healthcare, musical instruments and sports.

  • Write sales orders in the field from an iPad or iPhone
  • Sync orders, product details and inventory status between in-office app and mobile app
  • Product catalog with high-res photos and multiple product variants
  • Inventory availability tool to see in-stock and out-of-stock items
  • Office staff can review, modify and confirm uploaded orders
  • Searchable customer list with personal details, order history and favorites
  • Business performance and individual rep performance reports


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